FAQs
Frequently asked questions
Do I need an account to look at the courses?
No — the catalogue and course pages, prices included, are open to everyone. You only need an account to enrol, save a course for later, or track your own progress.
What is the difference between a free and a paid course?
A free course opens the moment you start it. A paid one needs a request first: open the course, ask for access, and our team reviews and approves it before the lessons unlock.
Why do I have to request a paid course instead of buying it outright?
There is no checkout on this site yet — access is granted by our team rather than sold automatically, and anything to settle is arranged with us directly.
What happens if I miss a live session?
The join link is on that course's own page for whenever the next session is scheduled. Message us if you need to catch up on what was covered.
How do I know a BSTraining certificate is genuine?
Every certificate carries a serial number that can be checked on its own, independent of whoever is holding the printed copy or the PDF.
Can I get a refund on a paid course?
Once you have been given access to a paid course, refunds are not available unless required by consumer protection law — the same terms every enrolment is made under.
Can I create and teach my own course?
Yes — see Become an Instructor. Accounts are set up by our team rather than through a public sign-up form, so start by telling us what you would like to teach.
Can I get access for my whole team at once?
Yes — see Corporate Training. We can open a list of addresses for access before anyone has even registered, and each teammate gets their own certificate on finishing.